Personal data

Privacy policy

This page describes the personal data that this website collects, what we do with it, to whom it is passed on and for how long it is kept.

It describes how the website actually works, established by examining its code and what it actually sends. It is updated each time this operation changes.

Last updated: 22 October 2026

Who is responsible for this data

The data controller is Aurélien Denot, sole trader (SIREN 994 562 783), publisher of Pizza Planner Pro, 176 Route de Chirassimont RD 49, 42470 Fourneaux, France. For any question about your data or to exercise your rights, write to contact@pizzaplannerpro.com. We have not appointed a data protection officer, as such an appointment is not mandatory for our activity.

See the legal notice

What we collect, and why

When you write to us through the contact form

Data collected: Your name, your email address, the name and city of your business if you represent one and you provide them, the subject of your request and the content of your message.
Why: To read your message and reply to you, whether you are a potential customer, a journalist, a job applicant or a simple visitor.
On what legal basis: Because this processing is necessary for the pre-contractual steps you take, when your request concerns our plans or a request for commercial explanations; because we have a legitimate interest in replying to a request you send us, in the other cases, including when you send us an unsolicited application.
Who receives it: Your message is passed on to an internal mailbox hosted on our own infrastructure. It is not disclosed to any third party.
Where it is kept: We do not record it in any database. It exists only in the form of the message passed on to our internal messaging service.
For how long: For the time needed to handle your request and follow up our exchanges, and at most twelve months after our last contact.
If you send us an unsolicited application: Your application is received like any other message, through the contact form. We do not ask you for a résumé as an attachment, a photograph, or any information about your age, family situation, health or origins: do not provide any. We review it to see whether your profile may match a need; we do not look for information about you beyond what you write to us. It is kept for no more than twelve months after our last exchange, then erased; you can ask for it to be erased at any time.

When you fill in the subscription form

Data collected: The name and address of your business, your business identification number if you provide it, the name and role of the contact person, an email address, a telephone number and, if you provide them, your volume of business and how you heard about us. A file reference is also created to find your request.
Why: To process your subscription request and to get back to you about it.
On what legal basis: Because this processing is necessary for the steps taken with a view to the subscription and, once it has taken place, for the performance of the contract. No consent is requested: we only ask you here for what serves your file.
Who receives it: Your request is passed on to an internal messaging service hosted on our own infrastructure, separate from the one used by the contact form, where it is read by the publisher alone. It is not disclosed to any third party.
Where it is kept: We do not record it in any database at the time you send it.
For how long: For the time it takes to process your request, and at most twelve months if it does not go ahead. If it does go ahead, your data then falls under the processing described below.

When you become a customer

Data collected: The identifier assigned to you to access your space, your email address, the name of your business, your first and last name, your company’s identification number, the reference of your transaction with our payment provider and the dates of the steps of your subscription. If you provide them: the city of your business, your phone number and the channel through which you heard about us.
Why: To assign you a space, send you its access details, follow the status of your subscription, issue your invoice in the name of your business, check that the space is assigned to a real pizzeria and that you subscribe as a professional, and reach you in case of an incident. The optional information is used to tell apart businesses with the same name (city), to reach you (phone) and for an aggregated commercial statistic (channel). Your phone number is never used for cold calling.
On what legal basis: For assigning the space, following the subscription and invoicing: because this processing is necessary for the performance of the contract between us. For checking that the business is real, for the optional information and for the statistic: our legitimate interest in preventing abusive assignments, in reaching you and in knowing how effective our presentation is; you may object to these three processing operations based on our legitimate interest, as indicated in the section on your rights.
Who receives it: No one outside our organisation. This data is neither sold, nor rented, nor passed on for advertising purposes.
For how long: For the whole duration of your subscription, then three years from the end of our relationship. After that, your email address, the name of your business, your first and last name, your company’s identification number and the city are erased from our records. Your phone number is erased no later than thirty days after your access actually ends; the channel through which you heard about us, twelve months after your registration. The data of your space, for its part, follows the fate described in the processing annex (return or deletion at your choice; failing that, an encrypted backup kept for twelve months and then deleted).
If your subscription does not go ahead: As long as you have not paid, no space identifier is reserved in your name. If you abandon the payment, we keep of your email address only an irreversible digital fingerprint: it does not allow the address to be read back but remains personal data; it is used solely to send you back to the same payment session if you resume it, and it is erased no later than forty-eight hours after your attempt. The payment session itself is the responsibility of our provider, as stated above.

When you pay

Payment is made on the pages of a specialised payment provider, to which you are redirected. No bank details are entered on, pass through or are stored on this website: our pages contain no component from this provider.

What we send to it: The reference of the plan subscribed to, the identifier of your future space, and your email address if you have already given it to us. It also uses your email address to send you, on our behalf, the messages relating to your subscription: a reminder before the end of the trial, upcoming due dates, the expiry of your card and the failure of a payment. It also hosts your billing portal: you log in to it through a link that it sends to your email address, and there you can view your invoices, change your payment method and your billing details and cancel your subscription. Your cancellation is reported to us, as described below; the other changes you make there stay with it, and our website neither reads nor keeps any of them.
What it asks you for directly: Your payment method and your billing address, which it collects in its own environment at our request, in order to issue the invoice for your subscription in your name. This information is not communicated to us.
What it sends back to us: Your email address and the name on your file, once the payment is confirmed. Then, when you request the cancellation of your subscription, when you withdraw that request and when the subscription ends: the status of your subscription, the date on which it ends, the cause of that end as it records it (your request, a failed payment or a payment dispute) and, if you chose one, the reason for your cancellation. This information is not recorded in any database: it is passed on to the internal messaging system where the publisher keeps track of subscriptions, so that it can organise the end of your access and offer you the return or deletion of your data.
Outside the European Union: Our payment provider is Stripe (Stripe Payments Europe, Limited, Ireland). It belongs to an international group and may transfer data outside the European Union, in particular to the United States, with the safeguards provided for by the General Data Protection Regulation (standard contractual clauses or adequacy decision), under the conditions described in its own privacy policy.
On what legal basis: Because this processing is necessary for the performance of the contract and, as regards invoicing, for compliance with our accounting and tax obligations. The reason for cancellation, which you are free not to give, is processed on the basis of our legitimate interest in understanding why a customer leaves us.
For how long: Invoices and accounting records are kept for ten years, in accordance with our accounting obligations, by our payment provider and in our accounting. Other data follow the periods stated in the section “When you become a customer”.

When we send you your access details

Data used: Your email address, the name of your business and the identifier of your space.
Why: To send you the address of your space and the steps to follow for your first login. This message contains no password: you set your own yourself.
On what legal basis: Because this processing is necessary for the performance of the contract between us.

Do you have to give us this information?

The information requested without the word “optional” is necessary for the subscription and for the performance of the contract: without it, we cannot open your space. Information marked “optional” may be left empty, with no effect on your subscription.

What this website does not collect

The service that receives your forms does not record your network address, your browser or your system: it does not read them.
This website sets no cookies.
No third-party service — social network, advertising network, remote font, map, online chat tool — is loaded by our pages.
We do not create any profile and do not take any automated decision concerning you.
We neither sell nor rent your data.

Our web server, like any server, keeps a technical log of the requests it receives: page requested, date, referring page, browser identification and network address as the server sees it. This log is used for the operation and security of the website. It is neither analysed to measure audience nor cross-referenced with the information you entrust to us, and it is kept for a limited period determined by the log rotation of our infrastructure.

Trackers and cookies

This website sets no cookies and uses no third-party services. There is therefore no banner to accept or reject.

What is stored in your browser

What is stored	What it is for	For how long	Is your consent required
Theme preference	Remembering that you chose the dark or light display	Until you clear the site data in your browser	No — this information is used only to respect the choice you made, and never leaves your browser

No audience measurement is carried out on this website: our pages load no audience measurement tool. If we put one into service, this page will describe it from that moment on: what it measures, how long the statistics are kept and how you can object to it.

No remote font, no map, no video, no social network button and no advertising tool is loaded by our pages.

You can clear the information stored by this website at any time from your browser settings, in the section on site data.

Where your data is hosted

The data we keep resides on the infrastructure described in our legal notice. The exception is the data held by our payment provider, which falls under its own policy.

Your rights

You have the following rights over the data concerning you:

the right to obtain a copy of it and to know what we hold;
the right to request its rectification if it is inaccurate or incomplete;
the right to request its erasure, within the limits of what we must keep under our legal obligations;
the right to request restriction of its processing;
the right to object to processing based on our legitimate interest;
the right to receive the data you have provided to us in a machine-readable format, and to have it transmitted to another organisation;
the right to set out instructions concerning what happens to your data after your death.

How to exercise them

Write to us at the email address shown in our legal notice, specifying your request. We reply within one month, which may be extended by two months if your request is complex — in which case we inform you within the first month. If we have serious doubts about your identity, we may ask you for proof of identity; we do not do so as a matter of course.

If you are not satisfied with our reply

You may lodge a complaint with the French data protection authority, the Commission nationale de l’informatique et des libertés (CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France.

Changes to this page

This page is amended each time the way the website works changes. The date of the last update appears at the top. We inform you directly of any change that would significantly affect the use we make of your data.

If we contacted you without you having asked us to

We prospect food service businesses by post, by email, by telephone and by direct canvassing.

The business contact details used (business name, address, business email address or telephone number) come from public sources: company registers, business directories, and the public websites of the businesses themselves.

This canvassing is based on our legitimate interest in offering our services to professionals in connection with their business. Each prospecting email states how to object to it, and your objection is respected at no cost and without your having to give a reason: your address is then removed from our mailings.

You may also object to any canvassing by writing to us at the address shown in the legal notice.